In episode 20 of this podcast, Catherine Reese had the chance to speak with Jen Dalton about her book "Listen." Jen Dalton is the Founder and CEO of BrandMirror, a Certified Personal Brand Strategist for Executives and Entrepreneurs. Catherine and Jen spoke about the importance of listening around the holidays and in life in general when dealing with people. In Jen's book "Listen," she also goes further into detail about how to address difficult conversations when people are heavily invested in the outcome of a situation.

The other side of the divorce case wanted Kate to be the mediator. We accepted, and Kate moved the case from a complete impasse to a complete settlement quickly. The last part took the involvement of counsel as well, but that part was done quickly and efficiently, with a definitive result. I'd do it again.
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